Privacy Policy for SnapBites

Effective Date: November 16, 2025
Last Updated: November 16, 2025

Introduction

Welcome to SnapBites ("we," "our," or "us"). SnapBites is operated by HaPo Tech LLC. We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

BY USING OUR SERVICE, YOU CONSENT TO THE COLLECTION AND USE OF INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY.

Contact Information

HaPo Tech LLC
Email: privacy@snapbites.ai
Website: https://snapbites.ai

For privacy-related questions or to exercise your privacy rights, contact us at: privacy@snapbites.ai

Information We Collect

A. Information You Provide Directly

Account Information:

  • Name or username
  • Email address
  • Password (encrypted)
  • Age or date of birth (to verify eligibility)
  • Gender (optional)
  • Profile information (optional)

Nutrition and Health Data:

  • Food consumption records (photos and descriptions)
  • Meal times and eating patterns
  • Nutritional preferences and dietary restrictions
  • Dietary goals and targets
  • Progress tracking data (streaks, achievements)
  • Notes and journal entries

Payment Information:

  • Processed through third-party payment providers (Apple App Store, Google Play Store, Stripe)
  • We do not store complete credit card numbers
  • Billing information may be retained for transaction records

B. Automatically Collected Information

Technical Information:

  • Device type, model, and operating system
  • Unique device identifiers
  • IP address
  • Browser type and version
  • App version

Usage Data:

  • Features accessed and used
  • Session duration and frequency
  • Interactions within the app
  • Error reports and crash logs
  • Performance metrics

How We Use Your Information

Core Service Functions:

  • Provide nutrition tracking and analysis
  • Generate personalized insights and recommendations using AI
  • Display progress, achievements, and trends
  • Enable social and community features
  • Synchronize data across your devices

Service Improvement:

  • Analyze usage patterns to improve functionality
  • Develop new features and enhancements
  • Conduct research and analytics
  • Train and improve AI models (using anonymized data)

Information Sharing and Disclosure

WE DO NOT SELL YOUR PERSONAL INFORMATION.

We may share your information in the following circumstances:

Service Providers:
We work with trusted third-party service providers who assist with:

  • Cloud hosting and storage
  • Analytics
  • Payment processing
  • Customer support tools
  • AI/ML model providers

Data Retention

  • We retain your personal information for as long as your account is active
  • When you delete your account, we will delete or anonymize your personal information within 30 days
  • Some information may be retained for legitimate business purposes

Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access and Portability: Request a copy of your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection and Restriction: Object to certain processing activities

To Exercise Your Rights:
Email privacy@snapbites.ai with your request. We will respond within 30 days.

Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS/SSL)
  • Encryption at rest for sensitive data
  • Access controls and authentication
  • Regular security audits
  • Secure cloud infrastructure

Children's Privacy

  • The Service is intended for users 18 years of age and older
  • We do not knowingly collect information from individuals under 18
  • If we discover we have collected information from someone under 18, we will delete it promptly

AI and Machine Learning

How We Use AI:

  • Food recognition from photos
  • Nutritional analysis and estimates
  • Personalized recommendations
  • Pattern analysis and insights

We may use anonymized data to train and improve AI models. Personal identifiers are removed before use in training.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Material changes will be notified via email notification, in-app notification, or website posting.

Contact Us

For questions, concerns, or to exercise your privacy rights:

Email: privacy@snapbites.ai
Website: https://snapbites.ai/privacy

HaPo Tech LLC
Attn: Privacy Department

Last Updated: November 16, 2025
Effective Date: November 16, 2025

© 2025 HaPo Tech LLC. All rights reserved.